How to Boost Sales with Good UX

How to Boost Sales with Good UX It’s no secret that a good website or app user experience is crucial for boosting sales. In an offline location such as a store or restaurant, being physically present may keep a prospect even if the experience is subpar. But in an online environment, if the experience frustrates […]

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How To Interpret Quantitative UX Metrics

How To Interpret Quantitative UX Metrics Article written by Huyen Hoang Huyen Hoang is a User Experience Researcher at Codelitt. Codelitt helps companies create better product experiences for their users by designing and building people-driven solutions with the speed, technology, and innovation of a startup. For many researchers working in UX, quantitative data analysis can […]

How to Identify your Target Customer for UX Testing

How to identify your target customer for UX testing As a UX researcher or designer, it’s important to have a clear understanding of your target customer before beginning a remote UX study. This helps you make informed decisions about what to test, how to test it, and who to target your findings toward. There are […]

How to Communicate Your UX Findings to Stakeholders

How to Communicate Your UX Findings to Stakeholders Article written by Paul Khawaja If you’re a UX researcher, you probably already know how important it is to carefully consider every step of a research plan: You need to make sure you understand the problem space, choose the most suitable research methods, identify and recruit the […]

Tradeoffs: Usability Testing with Real Target Personas VS Professional Testers

Tradeoffs: Usability Testing with Real Target Personas VS Professional Testers In remote user experience and usability testing, there are a variety of factors that contribute to valuable, authentic user data that can be used to improve your brand’s user and customer experience. Among those factors are the quality and authenticity of the participants taking your […]

Why is a user testing platform better for moderated testing than a tool like Zoom?

Why is a user testing platform better for moderated testing than a tool like Zoom? Are you thinking about doing some user testing on your website, app or prototype? Are you currently weighing up the different options available to you? Should you use a free video-conferencing tool or a paid user testing platform? What are […]

How to Build a Solid Website Information Architecture

How to Build a Solid Website Information Architecture Article written by Paul Khawaja If you visited a complex website and found everything you were looking for with ease, it was unlikely a coincidence. A well-designed website structure is often the result of careful user research and testing, following information architecture principles and best practices. So […]

Top 5 Ways To Deal with Non-Technical Participants in Remote Testing

Top 5 Ways To Deal with Non-Technical Participants in Remote Testing Article written by Frankie Tam While remote user experience testing significantly enhances researchers’ ability to reach test participants, these participants’ technical skills and access to technology can often vary greatly. Therefore, it is important to design and administer remote tests that facilitate participants’ varying […]

Best Practices for User Testing in Asia

Best Practices for User Testing in Asia Userlytics prides itself in being a truly global platform. With over one million panel testers in over 150 countries, we are happy to say that we are able to find and test your target customers, wherever they may be. With the inception of our new headquarters in Taiwan, […]

Ensuring your UX Platform is Certified to Proper Security Standards like ISO 27001

Ensuring your UX Platform is Certified to Proper Security Standards like ISO 27001 In today’s highly digital world, cybersecurity is of the utmost importance when running day to day business operations. As usability testing grows in popularity, so does the need to choose a UX platform that values your company’s privacy and security. But how […]

Advantages of the Userlytics’ No-Download Web Recorder

Advantages of the Userlytics’ No-Download Web Recorder Userlytics makes user experience testing easy, efficient and fun with its state-of-the-art no-download web recorder. This revolutionary user experience testing recorder allows participants to jump right into usability tests directly with a simple click of a button; this means you can more easily reach out to any customer, […]

Best Practices for Remote Moderated UX Testing

Best Practices for Remote Moderated UX Testing Moderated testing is a great opportunity to get thorough and instant feedback from users all around the world. This type of testing involves a live, online interview where you are face-to-face with your users via webcam, asking them questions, guiding them through tasks, and viewing what they do […]

Best UX Testing Tools on the Market in 2020

Best Remote UX Testing Tools on the Market in 2020 Researching the ins and outs of your business is integral to setting your company up for success. Increasingly, fine-tuning and improving your customers’ brand experience has become one of the top priorities for businesses. With customer expectations being at an all-time high, optimizing your user […]